1. About these terms
These terms apply to the PumpPerks website and, once available, the PumpPerks application and related services (“Service”), operated by [full legal entity name, address and contact]. By using the Service, you agree to these terms. If you do not agree, do not use the Service. Add any app-store or separate product terms that also apply.
2. Eligibility and account
Set the actual age, territory and account requirements for your service. Users must provide accurate information, protect their sign-in credentials and promptly report suspected account misuse to [support email]. Explain whether accounts are personal, transferable or subject to verification.
3. Offers and rewards
Offer details are set out in the relevant campaign terms. State the exact amount or calculation, eligibility, participating stations, dates, qualifying transaction and payment method, activation or redemption steps, limits, exclusions, reward form and expected timing for each offer. An offer may not be combined with other promotions unless its terms say so.
Do not promise savings or rewards from a sample figure on a marketing page. An offer should only be presented as available when the live campaign is active and its conditions are shown to the user. Explain which terms control if an offer page and campaign-specific terms differ.
4. Payments, receipts and disputes
Describe who processes the fuel purchase and payment, who issues receipts, how refunds and reversals work, and whether PumpPerks ever receives payment information. State how a user can dispute an ineligible or missing reward and what transaction proof is needed. Replace this section with the actual partner and support workflow.
5. Acceptable use
Users must not misuse the Service, interfere with its security or availability, submit false transaction details, or attempt to claim an offer contrary to its terms. Add any specific, reasonable restrictions needed for your product and describe how suspected abuse is reviewed.
6. Service availability and changes
Describe planned maintenance, supported devices, feature changes and how important changes are communicated. Avoid guaranteeing uninterrupted or error-free access unless you can support that promise. State how discontinued features or campaigns affect pending eligible rewards.
7. Intellectual property
Identify the owner of the PumpPerks name, marks, website design and app content. Explain the limited permission users have to access the Service and how they may report a rights concern. Replace this paragraph with ownership facts and any third-party asset notices.
8. Disclaimers and responsibility
Describe the Service’s role accurately, especially whether it acts only as an offer-discovery tool or also handles redemption, payments or rewards. Set out any limitations that are appropriate and legally permitted for the real business. Do not imply a station, payment provider or reward partner is operated by PumpPerks unless that is true.
9. Suspension and termination
State when a user or operator may suspend or close an account, what notice or review applies, and how eligible pending transactions or rewards are handled. Provide a way to appeal or contact support where appropriate.
10. Complaints, governing law and contact
Insert the real complaint channel and grievance contact: [name / role and monitored contact details]. Specify governing law, jurisdiction and dispute process only after confirming the operator’s legal entity and obtaining suitable advice: [approved governing-law and dispute wording].
11. Updates to these terms
Explain how changes will be posted, when they take effect, and whether users will receive notice for material changes. Keep the effective date above current and retain a record of prior versions.
This draft does not establish actual cashback or refund obligations. Final terms must match the live app, payment flow, campaign rules, partner agreements and operator identity.